Privacy policy
Effective Date: August 1, 2026
Reonax respects the privacy of its customers and website visitors.
This Privacy Policy explains how we collect, use, and disclose information when customers interact with our online store.
Information We Collect
Depending on your interaction with Reonax, we may collect:
- Name
- Email address
- Telephone number
- Billing address
- Shipping address for physical orders
- Products purchased
- Order number
- Transaction information
- Refund and return information
- Customer communications
- IP address
- Browser information
- Device information
- Website activity
- Cookie identifiers
- Advertising identifiers
- Approximate location based on IP address
How We Use Information
We may use information to:
- Process orders
- Deliver digital products
- Fulfill physical orders
- Process payments
- Provide customer service
- Process refunds and returns
- Prevent fraud
- Maintain website security
- Analyze website activity
- Improve our products and services
- Measure advertising
- Personalize advertising where permitted
- Comply with legal obligations
Payment Processing
Payments are processed through secure third-party payment providers.
Reonax generally does not directly store complete credit or debit card numbers.
Shopify
Our store uses Shopify.
Shopify may process information in connection with ecommerce hosting, checkout, payments, fraud prevention, security, and related store functionality.
Digital Product Providers
Certain digital products may be fulfilled through third-party platforms such as Templett.
When necessary, limited order or customer information may be provided to such services to allow the customer to access the purchased product.
Cookies and Tracking Pixels
Reonax uses cookies, tracking pixels, and similar technologies.
These technologies may be used to:
- Operate the website
- Support checkout
- Remember preferences
- Analyze traffic
- Understand customer interactions
- Detect fraud
- Measure advertising performance
- Attribute purchases to advertising campaigns
- Provide or measure personalized advertising where permitted
Third-party advertising and analytics providers may use cookies or tracking technologies subject to applicable law and their own privacy practices.
Sharing Personal Information
We may disclose relevant information to service providers involved in:
- Shopify ecommerce services
- Payment processing
- Digital fulfillment
- Physical fulfillment and shipping
- Template editing
- Analytics
- Advertising
- Email services
- Fraud prevention
- Hosting and technology
- Professional or legal services
We may also disclose information where legally required.
Sale or Sharing of Personal Information
Reonax does not sell personal information in exchange for money.
Certain advertising or tracking activities may be considered "sale," "sharing," or targeted advertising under some U.S. state privacy laws.
Where applicable, eligible users may exercise legally available opt-out rights.
U.S. Privacy Rights
Depending on your state and the applicable law, you may have rights to:
- Request access
- Request correction
- Request deletion
- Receive a copy of certain personal information
- Opt out of certain targeted advertising
- Opt out of certain sale or sharing
- Appeal certain privacy decisions
To submit a privacy request, contact:
Email: vaneejewels65@gmail.com
We may request information reasonably necessary to verify the request.
Data Retention
Information may be retained for as long as reasonably necessary for:
- Fulfilling purchases
- Customer support
- Accounting
- Tax obligations
- Fraud prevention
- Legal compliance
- Dispute resolution
Security
Reonax uses reasonable administrative and technical measures intended to protect personal information.
No online transmission or storage system can be guaranteed completely secure.
Children's Privacy
Reonax is not directed toward children under 13 and does not knowingly seek to collect personal information directly from children under 13.
Privacy Policy Changes
This Privacy Policy may be updated periodically.
The current version will display its applicable effective date.
Contact
Reonax
1310 MARNE AVE APT D
DURHAM, NC 27704
United States
Email: vaneejewels65@gmail.com
Phone: +1 (623) 562-9513